Pets R People 2 - Doggie Daycare & Boarding
10629 Lexington Dr, Knoxville, TN 37932
Overview
Pets R People 2 is a West Knoxville dog daycare and boarding facility offering cage-free and structured play options divided into baseball-themed groups (Little League, Minor League, Major League, Playground) based on size and energy level. They provide 24-hour staff supervision, a pool, and additional services like grooming and medication administration. The facility has strict policies: no new large breed dogs over 30 inches/70 lbs, no dogs over 10 years old, and requires spay/neuter at 6 months plus temperament evaluation.
Amenities & Policies
Required vaccinations: Rabies, DHLPP, 6-Month Bordetella
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
142 reviews analyzedPets R People 2 enjoys overwhelmingly positive reviews with 95% 5-star ratings. Customers consistently praise the friendly, caring staff, clean facility, and the obvious happiness of their dogs who eagerly anticipate visits. The cage-free environment, reasonable prices, and excellent communication (including photo updates) are frequently highlighted. A few isolated complaints exist regarding the lack of grass/play space, no senior dog boarding, and one billing confusion issue. Multiple reviewers note management has changed from previous ownership and current operations are excellent.
People love
Staff shoutouts
Worth noting
No grass - facility described as 'concrete prison with wall to wall cages'
“Looked more like a concrete prison with wall to wall cages rather than a place for dogs.”
Refusal to board older/senior dogs
“Will not board older dogs. If you have an older dog they will suggest putting them in a cage at a vet.”
Communication/phone responsiveness
“Never returned my phone call....”
Confusing billing policy for daycare vs late checkout
“Instead of using her daycare passes for the day after boarding, I was charged as 'Late Checkout Care'.”
No training services offered
“The people who work there seems nice. They don't do training or anything.”
Top Rated
4.9 stars from 142+ reviews
This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 142 reviews.
At a Glance
Min puppy age
3 months
Pricing
Boarding
$50/night
Daycare
$35/day
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