Pet's Top

Refusal to groom certain dogs based on size or coat type

“She told me to take my dog to another place because she couldn't groom them. She said they were too furry”

Refusal to accommodate large dogs (55lbs)

“Do not give appointments because my dogs is big. He's a 55lbs British lab.”

Inconsistent grooming quality for doodles

“Our goldendoodle receives inconsistent grooming. It will take weeks for her to look like herself; she was simply cut down without any communication or warning”

Uneven cuts requiring corrections

“My puppy's cut was very uneven - even one ear longer than the other”

Poor phone/customer service scheduling

“She asked me to call back in July for the July appointment. How bizarre is that? Poor customer service definitely.”

Tipping expectations transparency

“She expects a hefty tip! I'd rather she charges more and be transparent than expect a tip”