PetSmart Doggie Day Camp

Reported injury or skin irritation following grooming

“So much unnecessary suffering for my sweet dog. They shaved him around his privates way too much, he is raw and red, and can't stop scratching!”

Reported distress or anxiety after grooming

“My dog is acting differently after returning home. Won’t leave my side. Acting nervous and anxiety ridden.”

Reported refusal to provide requested grooming service

“The young ladies did not want to perform the services requested and gave every excuse.”

Poor grooming quality(2 mentions)

“The grooming wasn’t well done.”

Groomer professionalism and service refusal

“The groomers lacked professionalism, initiative to perform their job, and made excuses rather than solutions.”

Dog anxiety or behavioral change after grooming

“He’s never like that on a regular basis. He’s not happy with the experience”