Playful Pooch Dog Daycare and Boarding

Kenneling for extended periods during midday

“Your dog will be kenneled for 15 hours a day. But if you still choose to go here they will be good to your dog.”

Poor phone responsiveness and unreturned calls

“They absolutely refuse to answer the phone or return calls”

Unprofessional or rude staff interactions

“Their employees are very rude”

Dog escaping or safety concerns

“I see dogs escaping all the time from there.”

Traumatizing experience for dog

“when we came back to pick her up she was basically traumatized.”

Long kenneling time / lack of play(4 mentions)

“The business practice of kenneling dogs for 4 hours during the day defeats the purpose of sending a dog to daycare.”

Poor communication / unreturned calls(5 mentions)

“Decent place for your dog but they absolutely refuse to answer the phone or return calls”

Staff behavior (standing around, spray bottle use)(3 mentions)

“The person in the pen with the dogs just stood there. Also saw the same person use a spray bottle multiple times at the dogs.”

Dog isolated / singled out

“noticed that my dog was routinely being isolated from the others, as if he was being singled out.”

Overpriced / poor value(2 mentions)

“They care more about their pocket then the pooch.”