Playful Pups Retreat
850 Milton Grove Rd N, Elizabethtown, PA 17022
Overview
Playful Pups Retreat is an award-winning dog boarding and daycare facility with two Elizabethtown, PA locations. The Milton Grove Rd location offers premium overnight boarding on 19 wooded acres with nature trails, while the Hershey Rd location provides daycare and training programs. They feature specialized programs for puppies, senior dogs, and nervous pups, with a membership-based daycare model and various training options including day training and Stay & Train programs.
Amenities & Policies
Required vaccinations: Rabies, Distemper, Bordetella
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
401 reviews analyzedPlayful Pups Retreat is highly regarded for its exceptional staff and personalized care, particularly for rescue and anxious dogs. Customers frequently praise the Facebook photo updates and the 'nature walk' enrichment activities that leave dogs happy and exhausted. While a few reviews mention higher-than-average pricing and strict evaluation protocols for daycare, the overwhelming sentiment is one of deep trust and professionalism.
People love
Staff shoutouts
Worth noting
Unfed meal during stay
“we discovered they hadn’t fed him one of his meals. We had pre-bagged each one individual... On his ‘report card’ they had stated that he had enthusiastically eaten.”
Pricing/Hidden Fees(5 mentions)
“I paid what I was told I owed; when I picked up my dog, I was told I owed more... I was just surprised by additional fee.”
Evaluation Failures for Rescues(2 mentions)
“I received a phone call 2 hours after dropping her off stating that she 'failed' her evaluation... They clearly don’t know how to handle puppies who come from a rescue.”
Facility Maintenance (TVs)
“The luxury suite t.v's did not work and want 41$ or so a day but if I choose that package that t.v. better work!!”
PACCC Certified Staff
Operator Level
Cross-referenced with PACCC’s certified professional directory.
IBPSA Member
Industry Association
Cross-referenced with IBPSA’s member directory.
Top Rated
4.9 stars from 403+ reviews
This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 403 reviews.
At a Glance
Min puppy age
2 months
Pricing
Daycare
$26.25/day
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