West Palm Beach facilities
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Posh Pet Hotel

6710 S Dixie Hwy, West Palm Beach, FL 33405

4.6
354 Google reviews
Live webcamOutdoor yardSmall dog areaAccepts puppiesReactive breeds OKGroomingClimate controlledOnline booking

Overview

Posh Pet Hotel is a luxury dog boarding and daycare facility in West Palm Beach, FL offering daycare, boarding, grooming, and concierge services. They feature over 4000 sq ft of indoor/outdoor play space with separate areas by size and temperament, webcams for monitoring, and staff trained in Pet Tech First Aid and CPR. The facility includes luxury suites, a Day Stay option for less social or senior dogs, and various add-on services like acupuncture and Zen Wellness.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP

Policies & Details

Hours & Billing

Drop-off hours:7am-7pm
Pick-up hours:7am-7pm

Care & Play

Group play
Solo play
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Senior dog accommodations

What Reviews Say

326 reviews analyzed

Posh Pet Hotel is highly regarded for its luxury facility and exceptional grooming services, particularly by Makailah and Lori. While most customers praise the friendly staff and the peace of mind provided by room webcams, there are serious recurring concerns regarding health management, including instances of kennel cough and failure to adhere to dietary restrictions. The facility excels in daycare engagement but faces criticism for high holiday pricing and occasional lapses in active supervision in play areas.

Staff
4.7
Facility
4.6
Dog happiness
4.5
Drop-off / pickup
4.4
Communication
4.3
Cleanliness
4.2
Value
3.8
Safety
3.5

People love

Exceptional Grooming(15)Webcam Access(22)Luxury Environment(12)

Staff shoutouts

Makailah(9 mentions)Candice(6 mentions)Lori(6 mentions)Mia(5 mentions)

Worth noting

Undisclosed injuries/attacks

“The doctor confirmed our suspicion, she had been attacked by another dog... Posh Pet never acknowledged the attack or her injuries.”

Allergy/Medication negligence

“She is allergic to chicken... The staff neglected to check her chart and gave her food she was allergic to.”

Health/Weight loss concerns

“When I go to pick him up yesterday he was sick and looked like he lost weight... lost 7 pounds.”

Kennel Cough(3 mentions)

“My dog became sick with kennel cough after staying here in May, and unfortunately it has now happened again in October.”

Hidden fees/Holiday pricing(2 mentions)

“Price gouging on holidays to force you to pay extra days and watch for sneak hidden fees upon pick up.”

Supervision concerns on camera(3 mentions)

“Whoever was watching them was on their phone the whole time and not paying attention to the dogs.”

Owner replies to 98% of reviewsAvg response: 2dprofessional tone28 repeat customers

Top Rated

4.6 stars from 354+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 354 reviews.

At a Glance

Google rating
4.6/ 5
Review score
4.3/ 5
Amenities8 of 14
Reviews354
Repeat customersNumber of reviews that mention returning or being a regular customer.28

Pricing

Contact facility for pricing

Contact

Visit Website+1 561-437-5691Get directions to 6710 S Dixie Hwy, West Palm Beach, FL 33405

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