Powderhouse Pet Resort
1258 Powderhouse Rd SE, Aiken, SC 29803
Overview
Powderhouse Pet Resort is a long-established (since 1986) pet care facility in Aiken, SC offering dog boarding, daycare, and grooming services. They feature temperature-controlled private suites, a 1/2 acre play yard, and a 16'x29' doggie pool. Daycare runs $26-30/day and boarding ranges from $38-66/night depending on suite type, with medication administration available for $2 per dose.
Amenities & Policies
Required vaccinations: Rabies, Distemper, Bordatella (every 6 months), Canine flu (H3N2) recommended
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Safety & Emergency
Extras
What Reviews Say
112 reviews analyzedPowderhouse Pet Resort is highly regarded by long-term clients for its enthusiastic staff and the genuine joy dogs show when arriving, often highlighted by personalized report cards and photos. However, significant concerns exist regarding medical transparency and administrative reliability, with some owners reporting undetected injuries and medication errors. While grooming and general care are praised by the majority, the lack of webcams and occasional communication lapses are noted drawbacks.
People love
Staff shoutouts
Worth noting
Undetected/Unreported Medical Issues
“At no point did Powderhouse say anything was wrong... She has an eye ulcer that could, potentially, require surgery.”
Serious Injury (Torn ACL)
“When we returned we immediately took her to the vet to find out she has a torn acl. They of course can not provide any information as to what happened.”
Medication/Feeding Negligence
“When I picked him up he had not been given his medication that was to be given daily with his food.”
Lack of Transparency/Cameras(3 mentions)
“Powderhouse doesn't have live feeds that show your pets in real time, and Powderhouse doesn't allow visitors.”
Communication/Phone Issues(4 mentions)
“They may not answer the phone however if you leave a message or contact via email you will get a response.”
Booking/Administrative Errors(3 mentions)
“On the drop of day they mixed up my dog reservation with another dog... they charged me for someone else’s dog.”
IBPSA Member
Industry Association
Cross-referenced with IBPSA’s member directory.
At a Glance
Pricing
Boarding
$38–$66/night
Daycare
$26–$30/day
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