Prestige Pet Hotel and Spa
1605 N Franklin St, Christiansburg, VA 24073
Overview
Prestige Pet Hotel and Spa is a pet boarding service located in Christiansburg, VA with a 4.9 Google rating. The website content was not accessible as it displayed a security verification page rather than actual facility information.
Amenities & Policies
What Reviews Say
74 reviews analyzedPrestige Pet Hotel and Spa receives overwhelmingly positive reviews with 97% 5-star ratings. The facility excels in communication (twice-daily photo updates), staff friendliness, and dog happiness. Multiple reviewers mention their dogs are excited to return and show no signs of boarding stress. The single 1-star review cites understaffing issues, but this appears to be an isolated incident. Staff members Victoria, Eliza, Emma, and Mike receive frequent individual praise. The owner responds to every review with warm, personalized messages, demonstrating exceptional engagement. This is a highly recommended facility with strong repeat customer loyalty.
People love
Staff shoutouts
Worth noting
Understaffing and poor attention to dogs with special needs
“the dogs get no attention, there's only 1-2 people working and we stood there for 20 minutes at the front desk while our dog with really bad separation anxiety was screaming and crying, no one came to check on her”
At a Glance
Pricing
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