Tail Chasers Pet Boutique
569 N Franklin St, Christiansburg, VA 24073
Overview
Tail Chasers Retreat & Boutique is a boutique-style pet care facility serving the NRV community since 2017, offering boarding, doggie daycare, and grooming services. The small-scale facility provides personalized one-on-one attention in a nurturing environment, currently accepting new grooming clients but at full capacity for daycare with a 4-8 week waitlist.
Amenities & Policies
Policies & Details
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What Reviews Say
97 reviews analyzedTail Chasers Pet Boutique is highly regarded for its personalized, cage-free environment where dogs are treated like family, particularly excelling with anxious or high-energy pets. Customers frequently praise the 'report cards' and the staff's genuine affection for the animals. While there are isolated reports of grooming-related stress or injuries, the owner is exceptionally proactive in responding to feedback and resolving scheduling errors.
People love
Staff shoutouts
Worth noting
Medical emergency during grooming
“My mother took her dog to be groomed and it ended in an Emergency Vet Visit! The diagnosis was a worsening of his collapsed trachea and severe respiratory distress.”
Injury during grooming (quicked nail)
“I got home and his nails bled for over an hour... there is blood all over my house.”
Scheduling/Booking Errors(2 mentions)
“Wrote one grooming time in their books and put a different one in the computer system... groomer was gone for the day.”
Phone responsiveness
“Doesn't answer phone”
Top Rated
4.7 stars from 98+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 98 reviews.
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