Puppy Haven - Brookhaven

Health/Sanitation - Dog death following visit

“My small dog visited puppy haven... 7 days post visit he developed a respiratory infection and died 4 days later... the facility is so small and so dirty.”

Negligence - Dog covered in urine

“I picked her up and she was covered in dried urine from her neck to her paws. When I asked the staff why she was in this condition, they told me... this was normal.”

Feeding/Care Oversight

“I found his full baggie that contained his June 4th morning meal... This raises concerns about whether he was fed that evening.”

Capacity/Waitlists(4 mentions)

“My dog has been wait listed literally half the times I’ve tried to make a reservation.”

Pricing/Hidden Costs(3 mentions)

“they now charge $55 a day per pup... but then you have to choose a daycare package on top of that. For two dogs it’s a minimum of $150 a night. That’s insane!”

Vaccination/Booster Policy Rigidity(2 mentions)

“I was told that our dog could not be seen because he didn’t have a flu vaccine BOOSTER... very frustrating because I took time away from a very busy work schedule.”