Durango facilities
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Puppy Love Boarding Kennels

130 Co Rd 234, Durango, CO 81301

4.4
58 Google reviews
Outdoor yardGrooming

Overview

Puppy Love Boarding Kennels in Durango, CO offers overnight boarding and grooming services. They provide separate indoor/outdoor spaces with 5ft x 15ft dog condos and covered runs. Boarding includes twice-daily feeding, multiple outings, and bedding (with owner-provided bedding allowed). Grooming services like baths, haircuts, and nail trims are available, starting at $28-$68/hour.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Bordetella, DHLPP, Rabies

Policies & Details

Hours & Billing

Drop-off hours:7am-5:30pm Mon-Fri, 7am-12pm & 2pm-5:30pm Sat, 8am-8:30am & 4pm-4:30pm Sun
Pick-up hours:By 12 noon
Checkout time:12:00pm
Billing method:Per night

Care & Play

Solo play
Comfort items allowed
Feeding policy:House food available

Extras

Owner operated

What Reviews Say

56 reviews analyzed

Puppy Love is highly regarded as a grooming facility with many loyal, multi-decade clients praising the quality of cuts. However, the boarding side of the business faces significant criticism regarding its strict and confusing Sunday billing cycles and reports of staff yelling at barking dogs. While many pets return happy, a subset of customers report poor communication regarding costs and a lack of transparency regarding the kennel area.

Cleanliness
4.5
Dog happiness
4.0
Staff
3.8
Safety
3.5
Value
3.2
Facility
3.0
Communication
2.5
Drop-off / pickup
2.0

People love

Grooming quality(15)Long-term loyalty(6)

Staff shoutouts

Kris(2 mentions)Mia

Worth noting

Staff yelling at dogs

β€œthe SURLY attendant SCREAMED, 'QUIT IT!!' at the poor animal. Then looked at us shrugged and said, 'That's how we roll.'”

Physical injuries/Weight loss

β€œhe has several red scrapes on him and seems to have lost weight!!”

Refusal to show facility

β€œthey wouldn't let me see where the dogs actually stayed.”

Hidden fees/Sunday billing(3 mentions)

β€œYou have to pick up your pets between 8:00-8:30 on Sundays in order to not be charged an additional day.”

Inconsistent pricing quotes(3 mentions)

β€œWe were quoted on the phone 10 minutes prior to picking up for two days but was charged for a full 3 days.”

Rude/Unprofessional front desk(3 mentions)

β€œthe pickup girl was rude, pretty much calling me a liar.”

State Licensed

Colorado PACFA Registry

Registered with Colorado Dept. of Agriculture
Licensed for: pet boarding and/or training
License valid through Mar 2026

Cross-referenced with Colorado’s Pet Animal Care Facilities Act (PACFA) database. This facility holds an active state license.

At a Glance

Google rating
4.4/ 5
Review score
3.3/ 5
Amenities2 of 14
Reviews58
Repeat customersNumber of reviews that mention returning or being a regular customer.12

Pricing

Boarding

$40/night

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