Purrfect Paws Pet Sitting

Severe neglect of basic pet care - no poop cleanup for 8 days, unclean cat litter, unbathed puppy, urine-soaked kennel

“my entire small backyard was filled with dog poop. I lost count after picking up thirty piles. Steve's 'coordinator' Julie admitted that he said to her that he did not pick up any poop the entire 8 nights he was at my house with 3 dogs.”

Property damage to home - baseboards chewed by dog, dirty couch with cat vomit

“5 baseboards in my house that were previously damage free were completely chewed by my dog.”

Unresponsive to customer complaints - no text response, ignored emails about grievances

“I texted Steve about the dog poop when I got home. He never responded.”

Delayed key return - over one month to return customer keys

“I finally received the keys over a month later.”

Billing transparency and confusion(2 mentions)

“the billing is quite confusing and unclear, they seem to take advantage of their employees. I ended up paying $75 to have my cat fed one time.”

Poor communication and responsiveness(2 mentions)

“I texted Steve about the dog poop when I got home. He never responded.”

Service not as agreed/neglected duties(2 mentions)

“Steve claims to have left my house about 4 hours before I arrived home... he did not pick up any poop the entire 8 nights”