Red Bluff Pet Resort & Grooming Salon
5009 Red Bluff Rd, Pasadena, TX 77503
Overview
Red Bluff Pet Resort is a full-service pet resort in Pasadena, TX offering luxury and standard boarding for dogs, cats, and small animals, plus daycare, group play, and professional grooming. The facility features climate-controlled accommodations, over 11,000 sq ft of outdoor turf play area, a water park for dogs, luxury suites with TVs and cameras, and separate cat condos. They accept various small pets including rabbits, ferrets, birds, and reptiles.
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What Reviews Say
242 reviews analyzedRed Bluff Pet Resort is highly regarded for its high-quality grooming services and clean, modern facility, with many long-term clients praising specific groomers like Ashley and Joanna. However, recent reviews indicate significant friction regarding new management, price increases for 'poodle mixes,' and the discontinuation of group play. While most pets leave happy, a small number of high-severity safety incidents and disputes over medical liability present a notable risk factor.
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Staff shoutouts
Worth noting
Severe injury/Mobility loss during grooming
“They came back out and told me he couldn't get back up... something happened and they had to take him out with a towel.”
Medical negligence leading to amputation
“this our dog’s tail that he’s now had to have amputated due to their negligence. The vet confirmed post-grooming furunculosis.”
Lost pet incident
“They lost my cat in 2019. I still can’t get over it.”
Pricing and unexpected fees(8 mentions)
“130.00 for a 20 pound dog is ridiculous... they had not been charging us the regular rate for a poodle blend dog.”
Feeding inconsistencies(4 mentions)
“I went through their bag and noticed they didn’t get fed their dinner so they went all night without food.”
Management/Staff turnover issues(6 mentions)
“New management either seems to not care or not know how to properly handle dogs. Recently learned that many long time employees were gone.”
At a Glance
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