Rocky Hill Ranch

Physical injuries (torn/bloody paw pads)

“each paw had ripped pads - one bleeding. After picking her up this last time, my dog went from my car to limping and unable to normally walk.”

Inadequate supervision/High dog-to-human ratio

“There were only three caretakers... facility also claimed that on some days 80+ dogs are located in the two fenced in areas.”

Negligent feeding

“Picked up our dog after 3 days to find he had only been fed half of the food he was supposed to get daily. He was starving.”

Hidden fees and rigid billing policies(3 mentions)

“Beware they will still charge you for an extra day of boarding even though your dogs are no longer there.”

Challenging drop-off/pick-up hours(2 mentions)

“Drop off/pick up hours can be a little challenging... picking up dogs at 4:10 instead of 4 and it seemed to be the biggest deal in the world.”