Rodgers Veterinary Services

Employee flicked cigarette at dog while taking it outside

“She was smoking a cigarette. At one point she went to ash her cigarette and instead flicked it at the dog.”

Unborn kittens killed during spay surgery without owner consent

“Upon discovering her pregnancy did not call me to inform me or ask me how I wanted to proceed. This clinic took it upon themselves to murder these unborn kittens.”

Dog escaped from cage during visit, ran loose in clinic

“My dog running through the clinic... she jumped out of the cage and thank goodness she kind of caught her leg going down.”

Potential misdiagnosis leading to pet death

“Took my Hen in for an IV... she died in my arms tonight (Monday)... I'm not even sure if he was a vet or just a helper”

Pet injured during treatment (choke hold mentioned)

“No guarantee they won't choke hold your pet unnecessarily”

Pricing/billing transparency issues(8 mentions)

“They would not work with me on the price and they never told me it would be that much!”

Long wait times(6 mentions)

“Waited over an hour and a half for just shots. Overcharged me.”

Rude front desk staff(5 mentions)

“There's one lady in the front of the office... just straight up rude. She won't even look up when she's dealing with clients.”

Inconsistent vet care (not seeing preferred vet)(4 mentions)

“Dr. Wester is a great vet. However, you don't always get him.”

Communication failures(4 mentions)

“They ran tests without prior consent and estimation of charges.”