Thomson facilities
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Thomson Mc Duffie Animal Hospital

1011 Cobbham Rd, Thomson, GA 30824

4.7
349 Google reviews
GroomingClimate controlled

Overview

Thomson McDuffie Animal Hospital is a veterinary hospital in Thomson, GA that has been serving the community for over 50 years. They offer pet boarding as a service to clients in air-conditioned indoor facilities for both dogs and cats. Additional services include surgery, laser therapy, in-house lab work, and grooming, though specific boarding details such as pricing, policies, and amenities are not provided on their website.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

What Reviews Say

349 reviews analyzed

Thomson McDuffie Animal Hospital enjoys overwhelmingly positive reviews with a 4.8-star average, with customers praising the compassionate, life-saving care and friendly staff. The facility is celebrated as a trusted hometown vet serving generations of families (some for 30+ years), with reasonable pricing compared to area alternatives. Minor concerns include occasional pricing transparency issues and communication gaps between front desk and medical staff, but these are infrequent relative to the hundreds of positive experiences. The owner actively responds to reviews with warm, personalized messages.

Dog happiness
4.9
Staff
4.9
Safety
4.8
Cleanliness
4.7
Facility
4.7
Value
4.2
Drop-off / pickup
4.0
Communication
3.8

People love

Exceptional compassionate care(80)Long-term trusted relationships (10-30+ years)(35)Life-saving emergency care(15)Friendly, caring staff(70)Reasonable/fair pricing(25)Clean, well-maintained facility(15)

Staff shoutouts

David(12 mentions)Dr. Jones(5 mentions)Dr. Reese(5 mentions)Dr. White(4 mentions)Leanne(4 mentions)Breanna(2 mentions)Dr. Sanderson(3 mentions)Tammy(3 mentions)Dr. Lauren(2 mentions)

Worth noting

Medical treatment error - gave steroid drops without proper testing, cat's condition worsened

โ€œGave my cat a steroid drop for his eye without testing and the eye got worse within an hour.โ€

Surgical complications - stitches broke twice, refused to fix

โ€œOutrageous price to stitch up my dog then the stitches break twice and they refuse to fix.โ€

Accusations of overtreatment/money-focused care

โ€œThe technician that owns the clinic is interested in one thing...taking as much money as possible.โ€

Heartworm treatment protocol concerns

โ€œThey did not follow recommendations of the national heartworm association, so my dog's health was getting worse from their treatment.โ€

Pricing transparency issues(4 mentions)

โ€œDid not tell me blood work is optional when I signed the papers for a spay job and did not disclose the price until it was pick up time.โ€

Communication breakdowns between front desk and medical staff(3 mentions)

โ€œThere seems to be a disconnect from the front to the back.โ€

Staff attitude/customer service problems(2 mentions)

โ€œThe receptionist is the laziest and most incompetent employee you could imagine.โ€

Inventory issues - medications not in stock

โ€œDo not count on them to keep heart worm/ flea meds in stock.โ€

Owner replies to 75% of reviewsAvg response: 1dwarm tone95 repeat customers

At a Glance

Google rating
4.7/ 5
Review score
4.5/ 5
Amenities2 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.95

Pricing

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