Rover Kennels

Severe weight loss and lack of feeding during boarding

“We left our dog here for two weeks and after we picked him up he had lost 12 lbs !! He went from 81 - 68 lbs. They also lied to us and said he was eating.”

Unreported injuries and lack of supervision

“My dog just came home with a gaping hole in his neck and bleeding... my guess is they weren’t watching.”

Allegations of verbal/physical abuse

“The dogs inside this facility are being verbally and possibly physically abused. I'm currently sitting outside and can hear it.”

Communication failures regarding photos/updates(3 mentions)

“We are tired of them constantly telling us they will send pictures of our dog and they have never sent one.”

Administrative disorganization(2 mentions)

“I consistently had issues when my dog was boarded... I think there is a big miscommunication issue amongst the staff.”