Ruff "INN" It Kennels

Grooming injury - dog dew claw broken/dislocated requiring amputation

“Your groomer broke and dislocated my dogs dew claw and it now needs to be amputated.”

Aggressive/unprofessional groomer behavior observed by customer

“The 'groomer' was screaming, agitated and aggressively, at the dog he had on the grooming table when I walked in.”

Dog yelping behind closed door during meet and greet

“Within seconds I heard my dog yelping from behind the closed door.”

Facility unable to accommodate dogs with behavioral/special needs

“the facility does not appear to have the ability to separate dogs based on their individual needs beyond size.”

Grooming service quality and professionalism(3 mentions)

“Your groomer broke and dislocated my dogs dew claw and it now needs to be amputated.”

Lack of temperament-based separation(3 mentions)

“they separate based on size, I said I was told it was temperament based.”

Communication about dog behavior issues(2 mentions)

“I received a late-night call from the owner at 8 PM, asking me to pick up my dog (without any prior conversation) because she had shown aggression.”