Ruff Ranch KC

Inadequate supervision during temperament testing

“My pup was taken back and directly placed in the small dog pen with approx 15-18 dogs, with one staff person... Never did the staff person go over to address [dogs cornering her].”

Staffing levels during peak cleaning times

“The response management provided was they had seen what happened, but they didn’t have another staff person until 8:30am and the one staff was doing his job of cleaning.”

Policy changes (Half-day hours)

“Removing 1 star bc they are cutting half days from 6 hours to 5 which will be a hard transition.”