Rockport facilities
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Salty Dog Pet Resort

1110 W Market St, Rockport, TX 78382

4.5
272 Google reviews
Outdoor yardMedication adminTraining

Overview

Salty Dog Pet Resort is a family-owned boarding and daycare facility in Rockport, TX operated by Sarah Haskins (licensed dog trainer and certified groomer) and Arthur Helmsteadt since 2009. They offer group and independent play with 6 yards and 6 playgroups daily, temperament testing required, and a self-service dog wash station. Staff are Pet-Tech CPR and first aid trained and members of The Dog Gurus.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Dist/Parvo, Bordetella

Policies & Details

Hours & Billing

Drop-off hours:7am-6pm
Pick-up hours:7am-6pm
Checkout time:10am

Cancellation & Deposits

Cancellation notice:2 days notice
Cancellation penalty:$40 deposit only refunded if cancelled 48 hours prior
Deposit required — $40

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact

Extras

Multi-dog discount — 25% discount for 2nd pet, 50% for 3rd pet in same suite
Owner operated

What Reviews Say

271 reviews analyzed

Salty Dog Pet Resort is highly regarded for its grooming services, particularly quick nail trims and a popular self-serve dog wash station. While many long-term customers praise the staff's love for animals and the clean, recently remodeled facility, there are significant concerns regarding pricing transparency and communication. Serious red flags involving medication errors and physical injuries suggest a need for improved oversight in the boarding department.

Dog happiness
4.6
Cleanliness
4.5
Facility
4.4
Drop-off / pickup
4.3
Staff
4.2
Value
4.0
Safety
3.5
Communication
3.2

People love

Self-Serve Dog Wash(18)Nail Trims(22)Post-Remodel Facility(5)

Staff shoutouts

Sarah(5 mentions)Audrey

Worth noting

Medical/Medication Negligence

“Leo takes medication daily and apparently his medication was not administered properly... not to apologize for overdosing my dog.”

Physical Injuries/Burns

“noticed that his testicles were bubbly red and looked burned... vet said they believe it was some type of chemical burn.”

Retaliatory behavior from management

“the owner has since called me and told me to not ever bring our dog Khloe back because I left her a honest review online!”

Pricing/Hidden Fees(6 mentions)

“One of my only complaints of salty dog is they like to nickel dime you to death.”

Vaccination Policy Conflicts(5 mentions)

“She was denied that appointment because I give her the 5way shot and not a vet.”

Lack of Transparency/Tours(3 mentions)

“When we said we would like to see an actual kennel where our pet would be sleeping, they flat out refused.”

Owner replies to 18% of reviewsdefensive tone24 repeat customers

Top Rated

4.5 stars from 272+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 272 reviews.

At a Glance

Google rating
4.5/ 5
Review score
4.1/ 5
Amenities3 of 14
Reviews272
Repeat customersNumber of reviews that mention returning or being a regular customer.24

Pricing

Daycare

$25–$35/day

Contact

Visit Website+1 361-729-6448Get directions to 1110 W Market St, Rockport, TX 78382

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