Mississauga facilities
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Scruff & Ruff Dog Grooming & Daycare - Port Credit

347 Lakeshore Rd E, Mississauga, ON L5G 1H6

4.7
101 Google reviews
Grooming

Overview

Scruff & Ruff Dog Grooming & Daycare in Port Credit offers full-day doggie daycare packages with discounted multi-day options. Grand opening special includes 5-pack daycare for $200 (regular $250) and 10-pack for $375 (regular $450). The facility also provides dog grooming services, as indicated by its name and Google listing.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

What Reviews Say

101 reviews analyzed

Scruff & Ruff is highly regarded for its grooming expertise, particularly with anxious, senior, or 'difficult' dogs, with staff members Natasha and Maria receiving consistent praise. While the facility is noted for being clean and welcoming, there are significant concerns regarding safety protocols following a dog escape incident and occasional grooming injuries. The owner is very active in responses but often adopts a defensive or skeptical tone toward negative feedback, sometimes questioning if the reviewer was a real customer.

Cleanliness
5.0
Staff
4.8
Dog happiness
4.7
Facility
4.5
Value
4.2
Drop-off / pickup
4.0
Communication
3.5
Safety
3.0

People love

Handling anxious or difficult dogs(12)Exceptional Grooming Talent (Natasha/Tasha)(22)

Staff shoutouts

Natasha(24 mentions)Maria(11 mentions)Leah(5 mentions)Melanie(4 mentions)

Worth noting

Dog escaped/ran away from facility

“received a call that I had to come back immediately because he 'ran away, we don’t know what direction he went or how far'.”

Physical injury (cuts/gashes) during grooming

“our dog coming home with a bald patch that had a bloody gash on it.”

Grooming not to specification (shaving double coats/matted hair)(3 mentions)

“Asked to not cut our dog’s double coat. Much to my disappointment, her upper double coat has been trimmed.”

Poor communication regarding incidents(3 mentions)

“for the first 3 days no one reached back to us after we reached out about our dog coming home with a bald patch.”

Owner replies to 85% of reviewsdefensive tone18 repeat customers

Top Rated

4.7 stars from 101+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 101 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.2/ 5
Amenities1 of 14
Reviews101
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Daycare

$37.5–$50/day

Contact

Visit Website+1 905-274-0444Get directions to 347 Lakeshore Rd E, Mississauga, ON L5G 1H6

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