Second Home Pet Boarding
2363 Ridgemount Rd, Stevensville, ON L0S 1S0
Overview
Second Home Pet Boarding is a family-owned dog boarding and daycare facility in Stevensville, Ontario offering short and long-term boarding as well as doggy daycare services. All dogs have access to outdoor play areas for running, playing, and socializing with other dogs. Additional services include baths and nail trimming.
Amenities & Policies
Policies & Details
Hours & Billing
Care & Play
Extras
What Reviews Say
88 reviews analyzedThe facility has undergone significant management changes, moving from the original owner (Cindy) to a controversial middle period (Bobby), and currently under highly-praised management (Misty). While there are historical red flags regarding dog handling and injuries during the transition, the most recent reviews are overwhelmingly positive, highlighting the 10-acre play area and frequent photo updates. Customers currently value the transparency of the new staff and the fact that dogs return home well-exercised and happy.
People love
Staff shoutouts
Worth noting
Physical abuse/harsh discipline by previous management
“I pinned him down with a broom... so I muzzled him and forced him to lay on his back.”
Injuries and infections (bites/eye issues)
“We feel he was bitten while in their care (!) and he also got a green 'goopey' eye infection.”
Management Transition Issues(5 mentions)
“We will never bring our senior 'pup' back to this kennel under the new ownership.”
Hygiene/Mud(3 mentions)
“when my son went to pick them up they were covered head to toe in mud.”
Top Rated
4.6 stars from 91+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 91 reviews.
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