Amherst facilities
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Shady Mountain Pet Retreat

890 Burley Hollow Rd, Amherst, VA 24521

4.8
16 Google reviews
Cage-freeStaff overnightOutdoor yardPool / water playSmall dog areaAccepts puppiesMedication adminGroomingTrainingClimate controlledOvernight potty breaks

Overview

Shady Mountain Pet Retreat is a cage-free, climate-controlled facility offering boarding and training with 24/7 staff oversight. Features include outdoor play yards, water therapy pool, strict health protocols, and expert-led grooming/training. Dogs require extensive vaccinations and are quarantined if coming from daycare. Not accepting aggressive or intact males over 8 months.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardgravel
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP, Bordetella, Leptospirosis, Canine Influenza

Policies & Details

Hours & Billing

Checkout time:10am
Late pick-up fee:$50
Billing method:Per night

Cancellation & Deposits

Cancellation penalty:30% deposit non-refundable
Deposit required — 30% deposit
Holiday surcharge — $5/day

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Requirements

Spay/neuter policy:Required at 8 months

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Owner operated

What Reviews Say

16 reviews analyzed

Shady Mountain Pet Retreat is highly regarded as a premier boarding and training facility, with customers frequently describing it as a 'pet paradise' or 'hotel.' Reviewers are particularly impressed by the effective positive reinforcement training led by Miriam and the high-end amenities, including an indoor pool and spacious suites. The sentiment is overwhelmingly positive, focusing on the facility's cleanliness, professional staff, and the visible happiness and improvement in the dogs' behavior.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Value
4.9
Communication
4.8

People love

Training Effectiveness(6)Facility Amenities (Pool/Suites)(5)Cleanliness(5)

Staff shoutouts

Miriam(9 mentions)

At a Glance

Google rating
4.8/ 5
Review scoreInsufficient topic coverage
Amenities11 of 14
Reviews16
Repeat customersNumber of reviews that mention returning or being a regular customer.4

Pricing

Contact facility for pricing

Contact

Visit Website+1 434-946-5464Get directions to 890 Burley Hollow Rd, Amherst, VA 24521

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