Simi Valley facilities
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Simi Valley Pet Resort

1655 E Los Angeles Ave, Simi Valley, CA 93065

4.6
37 Google reviews
Cage-freeSmall dog areaGroomingClimate controlled

Overview

Simi Valley Pet Resort is a family and veteran-owned indoor dog boarding and daycare facility in Simi Valley, CA, operating since 2013. They offer full-day and half-day daycare ($25-$36), overnight boarding ($55/night), and grooming services in a 3,100 sq ft climate-controlled facility with play structures and group play organized by size and temperament.

Amenities & Policies

Cage-free
WebcamPhoto updates
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP

Policies & Details

Hours & Billing

Drop-off hours:7am-6:30pm Mon-Fri, 9am-5pm Sat-Sun
Pick-up hours:7am-6:30pm Mon-Fri, 9am-5pm Sat-Sun
Late pick-up fee:$16
Billing method:Per night

Cancellation & Deposits

Holiday surcharge โ€” $15/night

Care & Play

Group play
Daily updates โ€” Free
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount โ€” Multi-dog discounts available
Owner operated

What Reviews Say

30 reviews analyzed

Simi Valley Pet Resort is highly regarded for its clean facility, exceptional grooming services (specifically mentioning Candace), and staff who treat pets like family. Dogs show high levels of excitement upon arrival, and owners appreciate the photo updates and socialization benefits. While one review highlighted a significant dispute regarding holiday pricing and owner temperament, the facility maintains an overwhelmingly positive reputation with high repeat-customer satisfaction.

Dog happiness
5.0
Cleanliness
5.0
Safety
5.0
Facility
4.8
Staff
4.5
Drop-off / pickup
4.5
Communication
4.2
Value
4.0

People love

Grooming Services(4)Dog Excitement/Happiness(5)Staff Care(8)

Staff shoutouts

Candace(2 mentions)

Worth noting

Unexpected holiday surcharges and billing disputes

โ€œI was shocked to learn that we were being charged 463.00... an extra 45 per day per day for 'holiday cost'.โ€

Pricing/Billing Transparency

โ€œHe was unfriendly and neglected to successfully explain why we had been charged extra on days other than the holiday.โ€

Owner replies to 96% of reviewswarm tone5 repeat customers

Top Rated

4.6 stars from 37+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 37 reviews.

At a Glance

Google rating
4.6/ 5
Review score
4.6/ 5
Amenities4 of 14
Reviews37
Repeat customersNumber of reviews that mention returning or being a regular customer.5

Pricing

Boarding

$55/night

Daycare

$25โ€“$36/day

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