Sit! Stay! Play!

Alleged harsh physical handling of dogs

“I saw senior employees grab dogs by the scruff and mouth, try to drag them by their neck/ear and eventually dragging by a leash while scolding a new dog”

Alleged prolonged crating

“as well as leaving dogs in crates for up to 30 or so minutes or even an hour+”

Rapid dismissal of an anxious dog during evaluation

“Less than 10 minutes away. Before I could even open my office door I had received a call to come pick up my dog.”

Very long wait-list experience

“they will just say that they have over a year long wait list”

Wait-list and enrollment access(2 mentions)

“Don't even bother calling this business, they will just say that they have over a year long wait list.”

Handling of anxious or unsuitable dogs(2 mentions)

“I am very disturbed by this experience and total lack of even minimal effort on the part of the staff.”

Alleged physical handling and restraint

“I saw senior employees grab dogs by the scruff and mouth, try to drag them by their neck/ear and eventually dragging by a leash while scolding a new dog”