Skiptown

Health/Disease Outbreak

“My dog contracted Canine Parvovirus (CPV) after visiting the facility... quarantined from other dogs for five months.”

Grooming Safety/Identity Error

“The groomers gave my dog away to a complete stranger... I realized this stranger had brought my dog in.”

Injury/Aggression Management

“One time my dog left bleeding after being swarmed by three dogs but they told me it was her fault.”

Wait times for drop-off/pick-up(8 mentions)

“Every single time it take ~15-20 minutes to get my dog. This is extremely aggravating when im rushing home from work.”

App/Registration friction(12 mentions)

“Don't just show up!!!! You need to download the app and register your pup with their vaccination records.”

Grooming price transparency(5 mentions)

“Zero Cost Transparency... The groomer went through the services we added and didn’t mention anything about cost, totals, or the automatic tip.”

21+ Age Policy(4 mentions)

“Refused us entry when we had our baby and blamed it on a nonexistent state law.”