St. Louis Muttropolitan

Reported dog death with alleged bite injuries and lack of clear explanation or cameras

“There are heartbreaking accounts about a small senior dog who went into Muttropolitan alive and never came home.”

Alleged physical abuse and threats toward dogs

“I've witnessed Amy hitting dogs that wouldn't sit still, pulling their hair and yelling at them, threatening to kill them, and also punching several daycare dogs in the head when they wouldn't listen.”

Alleged unsafe overcrowding and unsanitary outdoor conditions

“They put 10 or more boarding dogs in an outdoor cage area to run around in feces.”

Alleged excessive crating during daycare

“They kept my dog caged all day during day care!”

Reported cigarette smoke exposure around dogs

“I've seen an employee smoking around the dogs in the outside fenced yard every time I dropped my dog off for grooming.”

Repeated difficulty reaching the business by phone

“Doesn’t answer their phone during posted business hours. It’s my third time trying in a couple weeks.”

Odor, perfume, or cleanliness concerns(2 mentions)

“My dog came home from grooming smelling of feces that she attempted to hide with a ton of perfume.”

Confinement or inadequate daycare supervision(2 mentions)

“They kept my dog caged all day during day care!”

Communication and phone responsiveness(2 mentions)

“Doesn’t answer their phone during posted business hours.”

Pricing dissatisfaction(2 mentions)

“$16 for nail clip?”

Grooming quality concerns(2 mentions)

“I was extremely dissatisfied with her haircut.”