Richmond facilities
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Stay N Play Pet Place

603 Tori Rd, Richmond, TX 77469

4.5
52 Google reviews
Cage-freeStaff overnightOutdoor yardClimate controlledOnline booking

Overview

Stay N Play Pet Place is a small, owner-operated dog boarding and pet sitting facility in Richmond, TX that limits capacity to 20 dogs at a time to ensure personalized attention. They offer cage-free boarding and daycare with all-inclusive pricing at $35/day, multiple grass yards for play, and overnight staff since the owner lives on the property.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 20 dogs

Policies & Details

Care & Play

Group play
Solo play
Daily updates
Feeding policy:Owner provides food

Extras

Multi-dog discount — Each additional dog is discounted to $25 per day
Owner operated

What Reviews Say

50 reviews analyzed

Stay N Play Pet Place is highly polarized, characterized by a 'home-away-from-home' atmosphere with couches and TVs that many long-term clients adore. While the majority of reviewers praise Kathryn for her ability to handle reactive dogs and her frequent photo updates, a small cluster of recent reviews raises serious concerns regarding dogs returning home malnourished, dehydrated, and smelling of waste. The facility operates with a strict 'no-entry' policy for owners, which is a point of contention for some but accepted by regulars who trust the staff's long-standing reputation.

Staff
4.8
Communication
4.5
Value
4.5
Dog happiness
4.2
Drop-off / pickup
4.0
Facility
3.8
Safety
3.5
Cleanliness
3.2

People love

Home-like environment(6)Handling difficult/aggressive dogs(3)Photo/Video updates(4)

Staff shoutouts

Kathryn(10 mentions)Garrett

Worth noting

Severe weight loss and dehydration during stay

“when we pick him up he was so skinny. You could see his rib bones. He came home and he was so hungry and thirsty.”

Poor hygiene/Sanitation (Smell of urine)

“he smelled like he just sat in his own urine.”

Facility Access/Transparency(3 mentions)

“Wouldn't even let me inside to see the facility! Against their policies, so I canceled.”

Physical condition upon pickup(4 mentions)

“Bottom of his mouth was scratched up and testicles were also the same.”

Owner replies to 44% of reviewswarm tone12 repeat customers

Top Rated

4.5 stars from 52+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 52 reviews.

At a Glance

Google rating
4.5/ 5
Review score
4.1/ 5
Amenities5 of 14
Reviews52
Repeat customersNumber of reviews that mention returning or being a regular customer.12

Max capacity

20 dogs

Pricing

Boarding

$35/night

Daycare

$35/day

Contact

Visit Website+1 713-489-2383Get directions to 603 Tori Rd, Richmond, TX 77469

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