Suggs Kennel Inc

Kennel cough outbreak - multiple dogs returned sick with coughing/gagging

“my vet said that it was kennel cough, they might have gotten it while at the kennel”

Dog returned with raw/bleeding legs and insect bites

“there was rawness to the front and hind legs...mosquitoes it’s all over the body on both”

Overcrowding - 85+ dogs at facility during peak times

“there was over 85 dogs here when we got our dog and he was covered in his own pee”

Cat feeding neglect - only fed once daily instead of twice

“all 7 cans of fancy feast were still in the bag. They only fed her ONE can of food per day”

Dog returned urine-soaked with no bed

“he had a very strong odor of urine...he must’ve spent much of his time there urine soaked with no bed”

Overfeeding pets beyond instructions

“I sent extra wet food in case we had to extend our stay, but found that they were given more than what they should have gotten in a day”

Cash-only payment policy not disclosed upfront(4 mentions)

“I was immediately informed right then (for the first time mind you), that the place only accepts cash”

Billing discrepancies/overcharging(2 mentions)

“I dropped my doggo on a Friday then come and pick him up on Sunday to be charged 50% more”

Bath/grooming not provided when scheduled(3 mentions)

“I had scheduled a dog bath for my buddy while I was out of town, but come back to find not only did they say he was not bathed”

Staff appears young/teenagers(2 mentions)

“I did notice that they were quite young- probably teenagers”

Facility smell

“It’s very smell”