Sutton's Southern Pet Retreat - Lexington

Dogs contracted kennel cough after services (multiple reports)

“my dog has contracted kennel cough from this business twice. Once after grooming, and once after boarding there.”

Dogs became ill after boarding (vomiting, diarrhea)

“one of my dogs had vomited all over our house and the other dog had diarrhea all over. The diarrhea continued for 8 days straight.”

Facility cleanliness concerns (smell, cramped conditions)

“It smells inside, the staff is careless”

Unwelcoming front desk staff interaction

“the lady at the front desk... didn't greet us at all- just stared at us”

Kennel cough contracted at facility(3 mentions)

“my dog has contracted kennel cough from this business twice”

Long grooming wait times

“she was finally ready by 12:20 pm! It was a four-hour wait with my pet locked in a cage”

Facility appearance/conditions(2 mentions)

“The grounds are not welcoming, kind of redneck hillbilly style”