Los Angeles facilities
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Tailwaggers & Tailwashers Larchmont Village

147 N Larchmont Blvd, Los Angeles, CA 90004

4.8
81 Google reviews
Cage-freeLive webcamStaff overnightOutdoor yardSmall dog areaMedication adminGroomingOvernight potty breaksOnline booking

Overview

Tailwaggers Resort Boarding is a premium pet boarding facility located in Palm Springs, CA, offering 10 private suites with 24/7 staff supervision, camera access for pet parents, and two private outdoor parks for small and large dogs. The facility accommodates various dietary needs including raw food, administers medication, and provides additional services like grooming, personal play time, and spa treatments.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 10 dogs

Required vaccinations: Rabies, Bordetella, DHPP, Canine Influenza, FVRCP, Felv, negative FIV testing

Policies & Details

Hours & Billing

Drop-off hours:8am-8pm
Pick-up hours:Before 12pm
Checkout time:12pm
Late pick-up fee:$25
Billing method:Per night

Cancellation & Deposits

Cancellation penalty:Picking up after 6pm will incur an additional day charge

Care & Play

Group play
Solo play
Daily updates
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount โ€” 25% off second pet in same suite
Senior dog accommodations

What Reviews Say

81 reviews analyzed

Tailwaggers & Tailwashers is primarily praised as a high-end neighborhood pet boutique with exceptional customer service and a well-curated selection of premium goods. While one reviewer noted the boarding space is small and another had a poor initial grooming experience, the owner is highly proactive in resolving complaints and maintaining a welcoming community atmosphere. Customers particularly value the free parking, local delivery services, and the staff's deep product knowledge.

Cleanliness
5.0
Staff
4.9
Dog happiness
4.8
Facility
4.7
Communication
4.5
Value
3.8

People love

Helpful/Knowledgeable Staff(22)Parking Availability(6)Product Selection(15)Community/Adoption Events(4)

Staff shoutouts

ChristianTimBarbeeTodd(2 mentions)

Worth noting

Poor grooming quality/injury risk

โ€œworst grooming job Iโ€™ve ever seen on a poodle... His head was uneven and there were even still mats hidden under his ear.โ€

Rude management/Communication breakdown

โ€œThen he put the phone on me. This was extremely rude.โ€

Pricing(5 mentions)

โ€œVery little selection for dogs and over pricedโ€

Small boarding space

โ€œAlthough the boarding space is extremely small my dogs were ok.โ€

Owner replies to 75% of reviewswarm tone12 repeat customers

At a Glance

Google rating
4.8/ 5
Review scoreInsufficient topic coverage
Amenities9 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.12

Max capacity

10 dogs

Pricing

Boarding

$80โ€“$125/night

Daycare

$79/day

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