Terra Nova Canines
7140 188 St #8, Surrey, BC V4N 6N9
Overview
Terra Nova Canines is a Fear-Free certified dog daycare and pet care facility in Surrey, BC, owned and operated by Tara Wuennenberg. They offer low-capacity dog daycare (max 5-6 dogs), live-in pet sitting in clients' homes, and positive reinforcement dog training. The facility is known for small group sizes, daily photo/video updates via WhatsApp, and a commitment to force-free, science-based training methods.
Amenities & Policies
Max capacity: 6 dogs
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Safety & Emergency
Extras
What Reviews Say
120 reviews analyzedTerra Nova Canines is highly regarded for its small-group environment and the owner's expertise in positive reinforcement training, making it a top choice for anxious or high-needs dogs. While the vast majority of clients report exceptional care and 'peace of mind' through photo updates, there is a significant outlier review alleging neglect and an SPCA investigation. The owner maintains a very high response rate, often providing detailed, personal, and transparent explanations to both praise and criticism.
People love
Staff shoutouts
Worth noting
Allegations of animal neglect and SPCA investigation
“There is an animal cruelty investigation under way... confirmed thru video camera that all boarding dogs were never let out to go to the bathroom or walked.”
Lack of transparency regarding boarding location
“We weren’t given an opportunity to see the set up in her home where they would be boarding (boarding and daycare are at 2 different locations).”
Inconsistent updates/Communication gaps(3 mentions)
“We only received 2 updates on the 1st & 2nd day. We had no idea how they were doing... which was concerning.”
Unresponsiveness to inquiries(2 mentions)
“I sent an email and I received an auto-reply... but there was no further emails after 48hrs so then I sent a text message and no response either.”
Top Rated
4.9 stars from 120+ reviews
This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 120 reviews.
At a Glance
Max capacity
6 dogs
Min puppy age
17 months
Pricing
Boarding
$110–$160/night
Daycare
$34–$42/day
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