The Animal Keeper

Medical neglect/Hygiene issues leading to infection

“Our dog developed an ear infection. Two hundred dollars later, the vet informed us it was caused by an excess of water in her ears.”

Failure to provide paid services (confinement)

“Our dog being confined in a room because the staff neglected to let her out to play as we had paid for.”

Medication errors

“They forget to give him his medication, lose some of his belongings, forget to give him his exit bath.”

Pricing and Overcharging(8 mentions)

“The staff is rude and I am frequently overcharged... Prices have gone up significantly.”

Lack of Cameras/Photos(3 mentions)

“They do not post pictures or have cameras of your dog playing. For the price they should be up with the times!”

Diarrhea/Illness after stay(2 mentions)

“Boarded my dog Stella there twice and both times she returned with a three day case of diarrhea.”