The Arvada Dog Den

Dog returned covered in feces and urine, shaking for days

“When I picked my dogs up after boarding they were covered in feces and covered in urine and were shaking for days.”

Dog not fed properly, returned emaciated and underweight

“When we picked up our dog yesterday, they handed us back 1/4 of the food we brought for her...she looked extremely emaciated and had lost a significant amount of weight.”

Owner dismissed concerns about dog's care and weight loss

“their response was infuriatingly dismissive...they further ignored our concerns and went on a tangent about how we were feeding her the wrong food”

Extremely poor communication - no one answering calls

“I called 5 times in one day trying to check on our dog and no one answered.”

Dog banned from facility for barking

“the gentleman owner basically said I couldn't bring my dog there anymore because he barked and worked up the other dogs.”

Owner rude and unwelcoming during meet and greet

“he stood there no smile, arms folded and he looked disgusted...I felt rushed off.”

Cruel training methods - choke collar misuse

“I thought they were cruel, I did not know they would be using a choke collar...the lady pulled so much our puppy could not breathe.”

Poor communication and hard to reach(2 mentions)

“Responsiveness is not good. Emails, calls, unattended.”

Dog not fed adequately or lost weight(2 mentions)

“they handed us back 1/4 of the food we brought for her...she looked extremely emaciated and had lost a significant amount of weight.”

Dogs returned in poor physical condition(2 mentions)

“covered in feces and covered in urine and were shaking for days.”