Providence facilities
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The Barking Lot

697 Allens Ave, Providence, RI 02905

4.8
370 Google reviews
Photo updatesSmall dog areaAccepts puppiesClimate controlledOnline booking

Overview

The Barking Lot is an 8,000 square foot climate-controlled dog boarding and daycare facility in Providence, RI, established in 2009. They offer dog and cat boarding with various accommodation options, plus dog daycare with supervised group play separated by size and energy levels. The facility requires a temperament test, vaccinations (including canine influenza), and spay/neuter for dogs over 12 months.

Amenities & Policies

Cage-free
WebcamPhoto updates
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies4+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Distemper/Parvo Combo, Rabies, Bordetella, Canine Influenza virus, Feline Leukemia, FIV

Policies & Details

Hours & Billing

Billing method:Per night

Cancellation & Deposits

Cancellation notice:3 days notice
Cancellation penalty:Deposit refundable if cancelled 72 hours prior
Deposit required โ€” $50
Holiday surcharge โ€” $50 deposit required, $50 surcharge on Sundays and holidays

Care & Play

Group play
Daily updates โ€” Free
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 12 months

Safety & Emergency

Fire safety system

Extras

Multi-dog discount โ€” Dogs from same home can share kennel

What Reviews Say

356 reviews analyzed

The Barking Lot is overwhelmingly beloved by customers with 95% of reviews being 5-star ratings. The exceptional staff (particularly Cheryl and Melissa) receive consistent praise for their genuine love of dogs, personalized attention, and excellent communication via daily photos and updates. Dogs are clearly happy here - many reviews describe them excitedly jumping out of cars and coming home tired and content. A few isolated concerns exist: one serious illness incident during boarding, two reports of dogs returning dirty, and one witnessed choke chain use (which the owner addressed thoroughly). The facility is praised for cleanliness, proper separation of dogs by size/energy level, and rigorous temperament testing. With an 78% owner response rate and warm, personalized replies, the business demonstrates strong customer engagement. This is clearly a trusted, long-term care provider for most customers.

Dog happiness
4.9
Staff
4.9
Communication
4.8
Cleanliness
4.7
Drop-off / pickup
4.7
Safety
4.6
Facility
4.5
Value
4.5

People love

Exceptional staff friendliness and genuine love for dogs(280)Excellent communication with photo updates(120)Dogs love attending - excited to go, happy when picked up(150)Clean, well-organized facility with dog separation by size/energy(45)Long-term customer loyalty (years of use)(85)

Staff shoutouts

Cheryl(45 mentions)Melissa(22 mentions)Shannon(5 mentions)Steve(8 mentions)Crystal(4 mentions)

Worth noting

Serious illness/injury during boarding - puppy contracted pneumonia requiring $2,000+ ICU care

โ€œOur current bill is over $2,000; the Critical Care Vet said that it was not infectious pneumonia, but that the puppy aspirated something at The Barking Lot which caused his pneumonia.โ€

Dog came back traumatized after boarding

โ€œMy animal had PTSD after staying here.โ€

Dog returned dirty with poor grooming quality

โ€œMy dog comes back smelling bad and dirty looking.โ€

Choke chain use witnessed by customer

โ€œI witnessed such 'training' and only saw abuse and harm for the dog.โ€

Inconsistent grooming quality(2 mentions)

โ€œThe second visit however was night and day. After the second visit, it seemed as if our pup was barely taken care of. Her coat was not as clean as the previous visit, her nails were not as well trimmed.โ€

Indoor-only facility (no outdoor space)(2 mentions)

โ€œOnly point off is because it's all indoorsโ€

Owner replies to 78% of reviewsAvg response: 1dprofessional tone95 repeat customers

Top Rated

4.8 stars from 370+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 370 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.7/ 5
Amenities5 of 14
Reviews370
Repeat customersNumber of reviews that mention returning or being a regular customer.95

Min puppy age

4 months

Pricing

Contact facility for pricing

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