Providence facilities
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The Dog House

1255 N Main St, Providence, RI 02904

4.7
37 Google reviews

Overview

The Dog House is a dog daycare facility located on the East Side of Providence, Rhode Island, operating since 2006. The website displays client testimonials and maintains an Instagram presence (@thedoghouseprovidence). The Google listing indicates they also offer dog training, dog walking, kennel, and pet sitter services, though the website content is minimal with primarily image-based information.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

What Reviews Say

37 reviews analyzed

The Dog House receives overwhelmingly positive reviews with 33 of 37 reviews being 5-star. Customers consistently praise the small group size giving dogs personal attention, the excellent photo/video communication via Instagram, the home-like atmosphere, and fair pricing. The owner Jed is frequently mentioned as kind, knowledgeable, and a certified trainer. A few negative reviews cite communication misunderstandings about boarding policies and a billing dispute, but these are outliers. The facility is noted for screening aggressive dogs and maintaining safety. This is clearly a beloved local business with strong repeat customer loyalty spanning years.

Dog happiness
5.0
Staff
5.0
Communication
5.0
Safety
4.8
Facility
4.8
Value
4.8
Drop-off / pickup
4.8
Cleanliness
4.5

People love

Small group size/personal attention(8)Photo/video updates via social media(10)Dog loves attending/never wants to leave(12)Home-like atmosphere vs kennel feel(5)Reasonable pricing(5)Dog screening/safety for aggressive dogs(3)

Staff shoutouts

Jed(28 mentions)

Worth noting

Unsanitary conditions claimed (ice/snow in yard, cleanliness)

โ€œhe does not shovel the yard !! So they stepping on ice he live pop to freeze so the workers pick it up or the dogs eats itโ€

Dog became sick at facility

โ€œshe doesn't do well in typical kennel boarding. She just worries to the point where she makes herself sickโ€

Communication/scheduling misunderstandings(2 mentions)

โ€œTold him last week I wanted to board my dog... when I call later in the week to schedule for the weekend he tells me he can't do it because my dog hasn't stayed overnight with himโ€

Refund/billing dispute

โ€œhe still sticks to 'your 90 days was up'. That is my issue with the cash. He did tell me not to bring my dog back and he did not offer me a refundโ€

Owner replies to 30% of reviewsprofessional tone6 repeat customers

Top Rated

4.7 stars from 37+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 37 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.8/ 5
Amenities0 of 14
Reviews37
Repeat customersNumber of reviews that mention returning or being a regular customer.6

Pricing

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