The Bowhaus Pet Company
2472 E Colorado Blvd, Pasadena, CA 91107
Overview
The Bowhaus Pet Company is a full-service dog care facility in Pasadena offering cage-free daycare and boarding, professional grooming, and dog training. New clients must schedule and pass a temperament test before making reservations. The facility features private Bungalow suites for overnight boarding and separate play areas for small and large dogs, with pricing ranging from $25 for half-day daycare to $65 per night for cage-free boarding.
Amenities & Policies
Required vaccinations: bordatella
Policies & Details
Care & Play
Requirements
Extras
What Reviews Say
65 reviews analyzedThe Bowhaus Pet Company enjoys overwhelmingly positive reviews with 51 out of 65 reviews giving 5 stars. Customers consistently praise the friendly, caring staff who genuinely love dogs, noting their pets are always excited to visit and return home happy and tired. The facility offers good value with reasonable pricing. However, there is one significant negative review highlighting serious concerns about lack of cameras, inattentiveness to anxious dogs, and staff dishonesty about pet care - these represent notable red flags that prospective customers should consider. The owner appears to respond professionally to negative feedback.
People love
Staff shoutouts
Worth noting
No security cameras in daycare area - unable to monitor dogs
“they don't have any cameras here and I watched for over an hour”
Staff dishonesty about dog care (claimed dog ate food when he didn't)
“I was told that he ate his food which was shocking to me because he never eats his food at daycare so I knew they weren't telling me the truth”
Inadequate attention to anxious dogs
“When a dog comes in with anxiety they generally require a little more attention until they become friends with the other dogs. Why else would I pay money to leave my dog at daycare versus leaving him at a home”
Cleanliness concerns (occasional odor)
“It doesn't always smell so clean. Sometimes late at night the dogs cry loudly, it's heartbreaking.”
Staff inattentiveness to anxious dogs
“the people that work in the daycare are not attentive to the dogs”
Top Rated
4.6 stars from 68+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 68 reviews.
At a Glance
Pricing
Boarding
$65/night
Daycare
$25–$40/day
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