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The Crate Escape of Baltimore

Name: The Crate Escape of Baltimore
Address: 3500 Ash St, Baltimore, MD 21211, Baltimore, MD, 21211.0, US
Telephone: +1 410-662-7283
Rating: 4.8

3500 Ash St, Baltimore, MD 21211

4.8

59 Google reviews

Cage-freeOnline booking

Overview

The Crate Escape of Baltimore is a dog boarding and daycare facility offering both short-term daycare (half-day $34, full-day $48) and long-term boarding ($70/night for first dog, $50/night for additional dogs). They require all dogs to pass a temperament evaluation before booking and offer off-leash, crate-free play in a group setting with daily updates for owners.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Hours & Billing

Billing method:Per night

Care & Play

Group play

Daily updates

Feeding policy:Owner provides food

Extras

Multi-dog discount — Second pet $50/night vs first pet $70/night

Owner operated

What Reviews Say

56 reviews analyzed

The Crate Escape of Baltimore receives overwhelmingly positive reviews with a 4.7 average rating. Customers praise the crate-less environment, the passionate owner Keith, and the staff's genuine love for dogs. Dogs are described as excited to arrive and returning home happy and exhausted. Two isolated but serious incidents (dog breeding incident and threatening staff member) represent the main red flags, though they appear to be uncommon. The owner actively responds to reviews with professional, warm messages and maintains engagement with customers.

Dog happiness

4.9

Cleanliness

4.8

Facility

4.7

Communication

4.6

Drop-off / pickup

4.6

Staff

4.5

Value

4.5

Safety

3.8

People love

Dog loves attending/daycare excitement(18)No crating/crate-less boarding(6)Staff knows dogs by name/cares about individual dogs(5)Owner Keith's passion and leadership(12)Happy/tired dogs coming home(8)Repeat customers/years of service(8)

Staff shoutouts

Keith(28 mentions)

Worth noting

Dog got stuck with intact male dog resulting in emergency spay

“She got stuck together with an in tact male dog. Then after that I immediately had to get her spayed for fear of her getting pregnant.”

Threatening behavior from staff member

“When I stated that I would leave a poor review she said 'we will find your business and leave a poor review for you.'”

Staff member behavior (Tabitha)

“My interaction with Tabitha was aggressive, dishonest and snarky. She was mad and she took it out on everyone around her.”

Booking/communication errors

“I made a reservation online and did not receive a response... I was told that I was misinformed”

Owner replies to 29% of reviewsAvg response: 1dprofessional tone18 repeat customers

Top Rated

4.8 stars from 59+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 59 reviews.

At a Glance

Google rating

4.8/ 5

Review score

4.5/ 5

Amenities2 of 14

Reviews59

Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Boarding

$70/night

Daycare

$34–$48/day

Contact

Visit Website +1 410-662-7283 3500 Ash St, Baltimore, MD 21211

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