The Darling Dog Pet Salon
1201 E Main St #100, Allen, TX 75002
Overview
The Darling Dog Pet Salon is a locally woman and family-owned pet care facility in Allen, TX, operating since 2012. They offer dog and cat boarding in private dens and cottages, daycare with indoor and outdoor play areas (6,000 sq ft grassy yard), and comprehensive grooming services. The facility features transparent pricing, fire alarm and security monitoring, and accommodates special needs including senior dogs and medication administration.
Amenities & Policies
Required vaccinations: Rabies, Bordetella, Feline Distemper (cats)
Policies & Details
Hours & Billing
Care & Play
Safety & Emergency
Extras
What Reviews Say
123 reviews analyzedThe Darling Dog Pet Salon presents a polarizing experience: while many long-term customers praise the facility for its cleanliness and the staff's kindness toward senior or anxious pets, there are significant reports of inconsistent grooming quality and safety lapses. Serious concerns exist regarding the management's communication style during disputes, with multiple mentions of police involvement or refusal to release pets until payment was secured. Potential clients should be aware that while the facility is highly rated by many, a subset of reviews highlights physical injuries to pets and unexpected 'shave-downs' that deviated from owner instructions.
People love
Staff shoutouts
Worth noting
Physical injuries during grooming/daycare (cuts, gashes, ear infections, bruising)
“my daughter found out a big gash on her neck - about 1.5 inches long... THEY NEVER SPOKE ABOUT IT TILL I ASKED.”
Unsupervised altercations and lack of safety protocols
“They then stated that the dogs were unsupervised and they don’t know how his ear started bleeding.”
Refusal to release animal/Hostage-like payment tactics
“I was basically told (by the person who then identified as the owner) to sign the charge slip or leave without our dog.”
Shaving dogs instead of requested cuts(8 mentions)
“It appears the dog groomer doesn't really want to groom but only shave your dog... that is not grooming. that is ripping people off.”
Pricing disputes and hidden fees(5 mentions)
“When I noted that it was about $35 more than expected... I was rudely told that my wife had 'requested' a trim.”
Owner/Manager (Jennifer) temperament(7 mentions)
“The owner, Jennifer... hung up on me. I called Allen police to meet me there.”
At a Glance
Pricing
Boarding
$24–$100/night
Daycare
$18–$22/day
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