The Dog Eaze Inn

Dog injury/bites during boarding or daycare

“When we picked our puppy up, we had scratches and wounds all over his body and lip. No one ever mentioned these to us.”

Dog contracted illness (kennel cough/upper respiratory) at facility

“Our dog got attacked with puncture wounds in his front shoulder... Our dog got kennel cough.”

Communication failures - unreachable by phone, no call backs

“I've been trying to reach someone for over 3 months. I've left at least 6 messages but no return calls.”

Nail trim injury - quick trimmed too short, not disclosed

“Two nails were clipped FAR too short... They also failed to mention it to me when I arrived.”

Phone/communication accessibility(18 mentions)

“The only issue I have is that we had asked for a bath and nail trim... I still think they're a great fit but they can improve on communication and being able to answer their phone.”

Pricing changes and value concerns(8 mentions)

“They just increased their prices and some new rules that is not very convenient for pet parents!”

Lack of daily updates/photo updates(6 mentions)

“We were never told important information about our dog like how he did that day.”