The Dog House Pet Resort LLC

Physical injury during daycare requiring staples; owner disputed cause and lacked incident report.

“my dog got injured during doggy daycare! ... she had a split on her paw pad and had to get staples in it.”

Grooming injury (laceration) requiring Emergency Room visit.

“One of the groomers accidently slashed my dog and we had to take him to the Emergency Room.”

Allegations of aggressive handling by owner/staff.

“She is overly aggressive and don't hire anyone that is trained by her. They are all so aggressive and hurt dogs.”

Communication/Scheduling issues(6 mentions)

“I called the office 5 mins before and was told by the front desk that she 'forgot' about our appointment.”

Price increases(3 mentions)

“not sure why they hiked their prices from $45 to $60 in a six week period.”

Front desk rudeness(4 mentions)

“the people who answer the phone... are short to the point of rudeness.”