The Dog Resort

Unnoticed injury/Dog bite

“He was actually bitten at 9 a.m. and no one noticed his injury? He was in pain for TWO hours with nothing done to help him?”

Paid for suite but dog was crated/misplaced

“they lost his dog bed and let it slip that he was in a crate -so they lied to my face and charged me for things that I did not get.”

Medication and feeding negligence

“I spoke with the manager who seemed very nonchalant about the fact that my dog missed her medication and food was mis proportioned.”

Hygiene/Smell(6 mentions)

“The whole place smells like urine... my dog always leaves smelling like urine even when they give him a bath.”

Grooming quality/accidents(4 mentions)

“They 'attempted' to trim my husky and not only cut her, but didn't tell me they had done so until I called them up.”

Kennel Cough(2 mentions)

“This was the second chance I gave them because the last time we stayed there my dog came back with kennel cough.”