The Dog Spot
5001 Alabama Ave, Nashville, TN 37209
Overview
The Dog Spot in West Nashville offers upscale dog boarding, daycare, grooming, and training services in a safe environment. With a 4.3-star Google rating and industry awards, they provide structured pricing for overnight stays (from $50/night), daycare passes (from $34/day), and breed-specific grooming. Their services include amenities like nail grinding, de-matting, and flea treatments, with accommodations for multi-pet households and holiday periods.
Amenities & Policies
What Reviews Say
451 reviews analyzedThe Dog Spot is a polarizing facility that excels in retail and DIY dog washing but faces significant criticism regarding its professional grooming and boarding transparency. While many long-term customers praise the friendly staff and convenient hours, a substantial number of 'red flag' reviews cite poor communication, sudden bans without video proof, and instances of medical or physical negligence. The owner's responses are frequently defensive or confrontational, which may concern prospective clients looking for high accountability.
People love
Staff shoutouts
Worth noting
Physical abuse by staff
“I saw the other staff person kick the dogs in real time and that it was interesting that the most problematic incident in the video had been scrubbed.”
Negligence regarding feeding and medical needs
“ALL OF MY DOGS FOOD WAS STILL IN HIS BACKPACK... they just simply let my dog starve from Friday until Monday.”
Safety/Supervision failures
“My 17 lb, 8 month old puppy was dropped over the chest-high dividing wall... I watched it happen on the cameras.”
Poor communication regarding incidents or bans(12 mentions)
“Instead of a phone call or a proper explanation, I received only a vague email... with no detail.”
Grooming quality/Shaving double-coated breeds(8 mentions)
“Who shaves a golden retriever?! We asked for at most, 1/2"-1" off his coat during the trim and he doesn't even have 1/2" of fur left.”
Long wait times for grooming/baths(6 mentions)
“They boarded him for 5 hours before seeing him, even though he was supposedly 'second' on the list.”
At a Glance
Pricing
Boarding
$50–$80/night
Daycare
$34–$38/day
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