The Dog Spot Training & Enrichment Center

Dog injury while in facility care (pad injury)

“My dog was left there and suffered an injury resulting in an expensive vet bill. I no longer feel safe leaving him in there care.”

Dogs left in unclean kennels, sitting in urine/feces

“They like to have elderly dogs spend DAYS sitting in a uncleaned kennel (sitting in their own pee and poo) so that the animals can stretch out, play or stay clean, leading to UTI's and other INFECTIONS.”

Dogs escaped from facility

“We have had a couple dogs escape. It's not something any pet care facility wants to happen and we all take as many precautions as we can to prevent this from happening.”

Medication not administered as prescribed

“My dog also has a prescribed medication that was not given. All the medication we sent in was sent back, in the bottom of her belongings.”

Dogs not getting enough play/exercise, coming home not tired(4 mentions)

“He came home wound up not tired out. He did not play with other puppies at all”

Dogs crated/kenneled too much during daycare(3 mentions)

“Daycare and Boarding consists of your dog being in the cage all day!”

Misleading about services/enrichment provided(3 mentions)

“We were lied to. Our dog received no enrichment activities as described and paid for.”

Poor customer service/rudeness(3 mentions)

“The first time I came to get information about the place, I walked in and the lady at the desk was so mad I walked in and didn't call.”

Facility not as described (concrete only, small outdoor area)(2 mentions)

“We realized their 'outdoor area' only consists of concrete. No grass at all. Doesn't seem very sanitary. Their concrete outdoor play area is small as well.”

Training not effective/no results(2 mentions)

“Benji must have been kept in a cage the entire 23 days. He knows none of the basic commands sit, lay, stay, come.”