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The Paw Patch

Name: The Paw Patch
Address: 4089 Rosebud Rd, Loganville, GA 30052, Loganville, GA, 30052.0, US
Telephone: +1 404-983-3647
Rating: 4.4

4089 Rosebud Rd, Loganville, GA 30052

4.4

79 Google reviews

Outdoor yardAccepts puppiesMedication adminGroomingTrainingClimate controlledOvernight potty breaks

Overview

The Paw Patch is an elite dog services provider in Loganville, GA offering dog boarding, daycare, grooming, and training. The facility features climate-controlled kennels with daily playtime in a supervised environment. They require a behavioral exam and vaccination records including Rabies, Bordetella, and Distemper/Parvo for all guests. Owner Christine Snyder has been operating for over 8 years.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies2+ months

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, Bordetella, Distemper/Parvo

Policies & Details

Hours & Billing

Drop-off hours:7am-10am

Pick-up hours:4pm-6pm

Late pick-up fee:$25

Billing method:Per night

Care & Play

Group play

Comfort items allowed

Feeding policy:Owner provides food

Raw diet accommodated

Safety & Emergency

Emergency vet protocol:On call

Emergency vet cost:Owner

Extras

Multi-dog discount — $37 overnight for additional dog same family (vs $42 for first dog)

Owner operated

What Reviews Say

79 reviews analyzed

The Paw Patch enjoys overwhelmingly positive reviews (68% five-star) with customers praising the friendly staff, affordable pricing, and happy dogs that return tired and well-exercised. However, there are serious concerns: multiple reviews describe dogs returning sick with infections, fleas, or requiring veterinary care, and some customers report hygiene issues. The owner responds to most reviews professionally but can be defensive in addressing negative feedback. While the majority of customers are loyal repeat visitors who trust the facility with their pets, the pattern of health-related complaints represents a significant red flag that warrants attention.

Staff

4.8

Dog happiness

4.7

Value

4.5

Drop-off / pickup

4.5

Facility

4.3

Cleanliness

4.2

Communication

4.0

Safety

3.2

People love

Friendly, caring staff(35)Great value/affordable pricing(12)Dogs love it/come home happy/tired(25)Clean facility(15)Professional training services(8)

Staff shoutouts

Chris(25 mentions)Melanie(2 mentions)DianeChloe(2 mentions)

Worth noting

Dogs returning sick/infections after boarding

“We dropped off two healthy and happy dogs, and picked up two sick dogs... One dog has scratches that caused scabbing... The other one began to cough... We didn't know if he'd make it through the end of the year.”

Potential flea infestation

“She had caught an infection and also had fleas.”

Dogs coming home dirty/smelly

“He came home filthy, dirty and UNBELIEVABLY SMELLY. As if he was laying in filth.”

Medication administration issues

“I instructed them to give her her medicine once a day... She should have come back with one pill left, instead there were five.”

Hygiene issues (urine smell)

“They came home smelling of urine.”

Dogs getting sick after boarding(5 mentions)

“We dropped off two healthy and happy dogs, and picked up two sick dogs.”

Poor communication about dog health issues(2 mentions)

“They claimed my dog had medical issues the first night she arrived. I never got a call concerning her condition.”

Facility cleanliness/odor(3 mentions)

“I noticed how bad it smelled in the building.”

Owner replies to 68% of reviewsAvg response: 2dprofessional tone28 repeat customers

At a Glance

Google rating

4.4/ 5

Review score

4.3/ 5

Amenities7 of 14

Reviews79

Repeat customersNumber of reviews that mention returning or being a regular customer.28

Min puppy age

2 months

Pricing

Boarding

$42/night

Daycare

$26/day

Contact

Visit Website +1 404-983-3647 4089 Rosebud Rd, Loganville, GA 30052

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