The Dog Stay
8122 Georgia Ave, Silver Spring, MD 20910
Overview
The Dog Stay is a crate-free dog boarding and daycare facility in Silver Spring, MD offering $43/day daycare and $77/night boarding. They emphasize cage-free, open-pack care with 24/7 human supervision, four playrooms separated by size/temperament, and include medication administration and grooming services.
Amenities & Policies
Required vaccinations: Rabies, DHPP, Bordetella
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Extras
What Reviews Say
134 reviews analyzedThe Dog Stay enjoys overwhelmingly positive reviews with dogs clearly loving attending and staff receiving consistent praise for genuine care. The main concerns center on grooming quality inconsistency (especially after losing a popular groomer), occasional facility odor issues, and some customer service hiccups during the ownership transition. While the new owners (Ben and Carla) have implemented improvements valued by long-term customers, a subset of legacy customers remain loyal to the previous Pratt brothers. The facility excels in dog happiness and outdoor space, making it a top choice for daycare and boarding in the area despite minor operational growing pains.
People love
Staff shoutouts
Worth noting
Grooming quality issues - uneven cuts, missed dew claws, rushed jobs
“When I got her back I didn't notice at first how uneven the cut was. I ended up having to cut her fur myself the next day to try to even it out.”
Facility odor/cleanliness concerns
“I walked in to an empty building that smelled pretty strong.”
Poor customer service/phone etiquette
“The incredibly rude attendant told me... and LITERALLY HUNG UP ON ME.”
Grooming quality inconsistency(4 mentions)
“The current groomer is very nice, but (I hate to say this) is not good. We tried giving the new groomer a couple of tries but each time the cut is terrible even with detailed instructions.”
Staff turnover/loss of previous groomer Aaron(2 mentions)
“They lost their groomer (Aaron), who was phenomenal. Please bring Aaron back!”
Transition from previous owners (Pratt brothers)(3 mentions)
“I wish the Pratt brother's were still the owner.”
Facility smell/odor(3 mentions)
“The facility didn't have a pleasant smell.”
Communication issues and account management(3 mentions)
“She could not find my account in their system and informed me she could not make an appointment.”
Top Rated
4.6 stars from 136+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 136 reviews.
At a Glance
Pricing
Boarding
$77/night
Daycare
$43/day
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