The Dog Stop - Katy

Unreported injury/Safety supervision

“Lincoln came home limping hard and no one ever told me before I picked him up. Not the first time he has come home injured from this place.”

Withholding pets for payment dispute

“The owner responded by saying they’d keep my dogs until full payment was made and would charge additional daily fees.”

Vaccination record friction(3 mentions)

“It would be nice if they'd put ANYWHERE on their website OR confirmation e-mail that you need to bring a physical copy of the vaccines.”

Owner's communication style(4 mentions)

“The owner of this location is extremely disrespectful and unprofessional... she hung up on me.”

Grooming quality consistency(2 mentions)

“The last cut, our fur baby was shaved, & uneven. We asked for the teddy bear cut.”