Milton facilities
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The Dog's Inn

9720 5 Side Rd, Milton, ON L9T 7K8

4.9
138 Google reviewsGoogle Verified
Outdoor yardMedication adminClimate controlled

Overview

The Dog's Inn is a family-run boutique dog boarding and daycare facility located in Milton, Ontario, operating since 2003 on a 6+ acre property. Owners Nadine and Domenic Dipaola personally oversee operations, offering individual dog suites with outdoor runs, climate-controlled facilities, and inclusive pricing that covers walks, playtime, medication administration, and daily social media updates at no extra charge.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Drop-off hours:7:30am-8:30am
Pick-up hours:5:30pm-6:30pm

Care & Play

Daily updates โ€” Free

Extras

Senior dog accommodations
Owner operated

What Reviews Say

137 reviews analyzed

The Dog's Inn is highly regarded for its personalized care, particularly for large, reactive, or senior pets. Owners frequently praise the daily Instagram video updates and the facility's cleanliness, noting that dogs return home happy and without the typical 'kennel smell.' While there are a few historical complaints regarding health and belongings, the overwhelming majority of recent feedback highlights a trustworthy, family-run environment with exceptional communication.

Staff
5.0
Dog happiness
4.9
Cleanliness
4.9
Drop-off / pickup
4.9
Facility
4.8
Communication
4.8
Value
4.7
Safety
4.6

People love

Social Media Updates(28)Care for Reactive/Anxious Dogs(12)Trail Walks(15)

Staff shoutouts

Nadine(32 mentions)Bob(18 mentions)Domenic(6 mentions)

Worth noting

Health and hygiene concerns (Kennel Cough/Injuries)

โ€œWhen I picked up my dog she was sick and still is very sick with kennel cough... I ALSO noticed a gash on her nose which is really unsettling.โ€

Belongings/Food Management

โ€œThe owner returns me with an empty bag... Why was her bed on a shelf and not with my dog?โ€

Owner replies to 85% of reviewswarm tone24 repeat customers

Top Rated

4.9 stars from 138+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 138 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.8/ 5
Amenities3 of 14
Reviews138
Repeat customersNumber of reviews that mention returning or being a regular customer.24

Pricing

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