The Hipster Hound

Unsanitary and overcrowded conditions

“Unsanitary and overcrowded”

Dog seizure incident with communication breakdown

“Dog has a freak seizure after being neutered and in daycare... I called and left a message for the manager Emily to call me upon advice of the associate and never received a call back.”

Staff throwing away dog's food despite explicit instructions

“I have asked them not to throw out my dogs food if he doesn't eat... At this point they've thrown out an equivalent of 40 cups of food.”

Extra charges for intact/non-neutered dogs(2 mentions)

“I was charged $12 a day extra because he wasn't neutered.”

High boarding costs for multiple dogs(2 mentions)

“They quoted me about $75 a day [for two small dogs]. I find that a bit expensive.”

Policy communication issues(3 mentions)

“Only to be told they cant take my mixed breed dog after... She didn't even say goodbye and hung up on me.”