The Hound Lounge

Serious reported human and dog injury during foster/adoption placement

“The puppy attacked our other dog and I tried stopping the fight and the puppy attacked me giving me several lacerations in both arms and hand.”

Reported infectious disease and significant bite wound after daycare

“my dog has come here twice in the last 2 weeks and has contracted canine oral papilloma and a bite wound on his second visit.”

Reported kennel cough affecting multiple known dogs

“several dogs I have known have gotten kennel cough from here and have been in a lot of agony.”

Alleged dismissive or hostile response to a serious complaint

“The owner also called me a liar on Facebook and again, showed zero concern.”

Dispute regarding vaccination, deworming, and adoption records

“I was told at the hound lounge that he was fully vetted and dewormed.”

Phone accessibility and reservation communication failure

“I tried to call to see if they were full and got hung up on after getting out on hold.”

Owner or facility communication and professionalism(3 mentions)

“My interactions with The Hound Lounge have not been great.”

Reported illness transmission(2 mentions)

“several dogs I have known have gotten kennel cough from here”

Reported dog illness or injury(2 mentions)

“my dog has come here twice in the last 2 weeks and has contracted canine oral papilloma and a bite wound on his second visit.”

Insufficient incident communication

“I was never called about the incident”

Adoption documentation and veterinary-care dispute

“I received no vaccination papers or anything on the dog.”